Privacy Policy
Last updated: November 6, 2026
ProfitAI Consulting ("ProfitAI", "we" or "us") respects your privacy. This policy explains what personal information we collect through profitai.ca, why we collect it and how we protect it. We follow British Columbia's Personal Information Protection Act (PIPA) and, where it applies, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We only collect information you choose to give us:
- Contact form: your name, industry, email address and the challenge you describe.
- Newsletter signup: your email address.
- Booking a coffee chat: the name, email address and any answers you enter when you book through our scheduling tool.
- Emails you send us: whatever you include in your message.
When you visit the site, our hosting and security provider automatically processes basic technical information such as your IP address, browser type and the pages you request. This is used to deliver the site and protect it from abuse. We also use Google Analytics to see how visitors use the site, such as pages viewed, approximate location and the device used. This information is aggregated and is not used to identify you. We do not use advertising trackers or sell your information.
How we use your information
- To reply to your enquiry and arrange a coffee chat or consultation.
- To send our monthly newsletter, if you signed up for it.
- To provide and improve our services, and to keep records required for our business.
- To keep the website secure and working properly.
We only use your information for these purposes or for purposes you agree to. We do not sell, rent or trade personal information.
Consent
By sending a form, booking a time or emailing us, you consent to us using your information as described in this policy. You can withdraw your consent at any time by contacting us. Withdrawing consent may mean we cannot provide a service you asked for.
Newsletter
Our newsletter is sent about once a month with examples of small and mid-sized businesses using AI. We only send it to people who signed up. Every issue includes a way to unsubscribe, or you can email [email protected] and we will remove you.
Service providers we use
We use trusted service providers to run this website and our business. They only process your information to provide their service to us:
- Cloudflare: website hosting and security.
- Web3Forms: delivers form submissions to our inbox.
- Zoho Mail (Canadian data centre): our business email.
- Calendly: appointment scheduling.
- Google Fonts: provides the fonts used on this site.
- Google Analytics: measures how visitors use the site. See our Cookie Policy for how to opt out.
Some of these providers may store or process information outside Canada, including in the United States. When that happens, your information may be subject to the laws of that country and may be accessed by its courts or authorities.
How long we keep information
We keep personal information only as long as we need it for the purposes above or as required by law. Enquiries that do not become client work are deleted within 24 months. Newsletter addresses are kept until you unsubscribe.
How we protect information
We use reasonable security measures, including encrypted connections (HTTPS), access controls and reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it or ask us to delete it. Email [email protected] and we will respond within 30 days, as required by PIPA.
Questions or concerns
Our privacy contact can be reached at [email protected]. If you are not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.